Research

The Provincial Governance and Public Administration Performance Index (PAPI) 2022 report shows that the rate of people accessing and using online public administrative services remains limited. Compared to businesses, citizens – those who carry out administrative procedures for individuals or households – are still "lagging behind" by a significant margin.

Digital content is the future of the global digital economy. Managing the digital content industry on the Internet is a crucial test for the government if it wants to realize its 4.0 ambitions.

Internet users in Vietnam, especially children, are facing many risks from excessive time spent online.

Over the past few months, I have participated in a research group at the Institute for Policy Studies and Media Development (IPS), in collaboration with the United Nations Development Program, to evaluate online public services (DVCTT) from the user’s perspective across public service portals (DVC) in 63 provinces and cities. Along with reviewing the features and user support tools on the DVC portals, the meetings and exchanges with people and civil servants on various roads of the country have provided valuable insights into issues related to online public services. These discussions also suggest solutions for improving the delivery of DVCTT on portals and refining related policy and legal frameworks.

Ensuring predictability, consistency, and stability in policies is one of the key factors that constitute a favorable macroeconomic environment.

When two central hospitals requested to halt autonomy after more than two years of implementation, concerns were raised that without private sector participation, public hospitals would not be able to purchase expensive medical equipment to perform advanced medical techniques for the public. A key question was whether hospital autonomy should continue.

Vietnam is lacking a legal framework for the clean water market, resulting in numerous contradictions and paradoxes.