Research

People and Online Public Services – The child that refuses to grow up 

People and Online Public Services – The child that refuses to grow up 

Oct 26 2024 | Digital Society

The Provincial Governance and Public Administration Performance Index (PAPI) 2022 report shows that the rate of people accessing and using online public administrative services remains limited. Compared to businesses, citizens – those who carry out administrative procedures for individuals or households – are still "lagging behind" by a significant margin.

4.0 and the test of managing Facebook, Netflix, Spotify... 

4.0 and the test of managing Facebook, Netflix, Spotify... 

Oct 28 2024 | Digital Society

Digital content is the future of the global digital economy. Managing the digital content industry on the Internet is a crucial test for the government if it wants to realize its 4.0 ambitions.

Preventing children from learning bad things on YouTube: The need for digital safety education 

Preventing children from learning bad things on YouTube: The need for digital safety education 

Oct 28 2024 | Digital Society

Internet users in Vietnam, especially children, are facing many risks from excessive time spent online.

Online Public Services: Stories along localities

Online Public Services: Stories along localities

Oct 15 2024 | Digital Government

Over the past few months, I have participated in a research group at the Institute for Policy Studies and Media Development (IPS), in collaboration with the United Nations Development Program, to evaluate online public services (DVCTT) from the user’s perspective across public service portals (DVC) in 63 provinces and cities. Along with reviewing the features and user support tools on the DVC portals, the meetings and exchanges with people and civil servants on various roads of the country have provided valuable insights into issues related to online public services. These discussions also suggest solutions for improving the delivery of DVCTT on portals and refining related policy and legal frameworks.

Policy stability, avoiding uncertainty 

Policy stability, avoiding uncertainty 

Oct 26 2024 | Digital Government

Ensuring predictability, consistency, and stability in policies is one of the key factors that constitute a favorable macroeconomic environment.

Socialization of Healthcare: A Blurred Public-Private Divide 

Socialization of Healthcare: A Blurred Public-Private Divide 

Oct 26 2024 | Digital Government

When two central hospitals requested to halt autonomy after more than two years of implementation, concerns were raised that without private sector participation, public hospitals would not be able to purchase expensive medical equipment to perform advanced medical techniques for the public. A key question was whether hospital autonomy should continue.

Legal framework for clean water – Part 1: The unreasonable operation of the market 

Legal framework for clean water – Part 1: The unreasonable operation of the market 

Oct 26 2024 | Digital Government

Vietnam is lacking a legal framework for the clean water market, resulting in numerous contradictions and paradoxes.

Ambitions for comprehensive digital transformation – Vietnam and the World 

Ambitions for comprehensive digital transformation – Vietnam and the World 

Oct 27 2024 | Digital Government

With a "roadmap" outlining an ambitious goal of becoming a leading digital nation in the region, Vietnam now faces the critical questions of how to implement this vision and whether it has the capacity to realize this ambition.

Blockchain and the "Legal Grey Area" 

Blockchain and the "Legal Grey Area" 

Oct 26 2024 | Digital Government

At the end of 2021, Vietnam witnessed the explosive rise of blockchain technology. Soon after, a series of blockchain-based games emerged within a short period, showcasing the ambition to explore new markets and gain international recognition.

Urgent completion of personal data legal framework 

Urgent completion of personal data legal framework 

Oct 27 2024 | Digital Government

The sale of 17GB of data belonging to Vietnamese citizens on Raidforum once again highlights the severity of data and information security breaches. As data becomes the "heart" of the digital economy and is referred to as the "new oil," protecting users' information and data must be considered a pillar in the process of digital transformation, the development of the digital economy, and the digital society.