Application of Artificial Intelligence (AI) in Vietnam

Artificial Intelligence (AI) is addressing major challenges that Vietnam and the world are facing, such as climate change, an aging population, and urban management. Currently, several provinces in Vietnam have begun to apply AI in practical activities. A notable example is the petition feedback system in Tay Ninh, which uses AI to automatically collect, process, and respond to citizens' opinions through an online portal. These applications not only benefit the people but also help the government enhance management efficiency, aiming for a modern and transparent administration.

However, the application of AI in the public sector still faces many challenges, including a lack of financial resources, legal frameworks, and quality input data. Therefore, the government needs specific strategies to overcome these difficulties while avoiding the waste of national resources, focusing on improving data quality and establishing a clear legal framework to oversee and manage AI implementation.

To promote the application of AI in the public sector, IPS has been collaborating with UNDP in Vietnam to implement the AIRA (Artificial Intelligence Readiness Assessment) research program. This program focuses on assessing the government's readiness to ethically leverage the benefits of AI technology while minimizing its risks. With these efforts, AI is expected to become a powerful tool to improve the quality of public services and promote sustainable development in Vietnam.

(This translation was provided by an automated AI translation tool)