To make public service portals more friendly for visually impaired individuals.

Sep 27 2024 | Activities
According to an assessment of the accessibility of 63 provincial-level online public service portals conducted by the Institute for Policy and Media Development (IPS) and the United Nations Development Program (UNDP) in Vietnam, all 63 portals are difficult to access for visually impaired individuals and people with disabilities in general.
To make public service portals more friendly for visually impaired individuals.

Share

According to Võ Cẩm Giang, a disability inclusion consultant at IPS, visually impaired individuals face challenges when using online public service portals, such as entering CAPTCHA codes, attaching documents, and accessing certain keyboard functions, which affects their right to access these services.

Therefore, online public service portals need to be designed consistently and collaboratively, with input from people with disabilities during the design process. Their contributions will enhance user experience and ensure equitable access to services.

---

On April 2nd, Võ Cẩm Giang participated in a discussion about the difficulties faced by people with disabilities when using online public services and made recommendations to improve the accessibility of these portals at the PAPI 2023 conference organized by UNDP in Vietnam.

(This translation was provided by an automated AI translation tool)

Featured Posts

Application of Artificial Intelligence (AI) in Vietnam
Sep 27 2024 | Activities

Application of Artificial Intelligence (AI) in Vietnam

Artificial Intelligence (AI) is increasingly becoming a useful tool in addressing major challenges faced by Vietnam and the world.

  • Addressing Challenges: AI supports issues such as climate change, urban management, and an aging population.

  • Practical Applications: The petition feedback system in Tay Ninh automatically collects and processes citizens' opinions through an online portal.

  • Benefits: Improves public services and enhances government management efficiency.

  • Challenges: Lack of financial resources, legal framework, and quality data.

  • Solutions: The government needs to develop specific strategies to improve data quality and oversee AI implementation, collaborating with UNDP in the AIRA program.
Thematic Seminar: "Evaluation of 63 Provincial Public Service Portals from the User Perspective in 2024"
Sep 27 2024 | Activities

Thematic Seminar: "Evaluation of 63 Provincial Public Service Portals from the User Perspective in 2024"

In 2024, the Institute for Policy Research and Communication Development (IPS) will collaborate with the United Nations Development Programme (UNDP) to assess the Public Service Portal (DVC) of 63 provinces and cities from the user's perspective, following the first evaluation round in 2023. The purpose of this study is to propose measures to improve the online public service delivery environment (DVCTT) and suggest some user-centered DVCTT development policies at the national level.
New management thinking for new business models
Sep 27 2024 | Activities

New management thinking for new business models

The penetration of technology into various economic sectors has fundamentally transformed the business models of many traditional industries such as transportation, journalism, commerce, and finance. However, it has also created risks for consumer rights, including online fraud, misinformation, fake news, and privacy violations.
Trang web này sử dụng cookies để nâng cao trải nghiệm người dùng của bạn. Bạn có thể tìm hiểu thêm thông tin về các loại cookies được thu thập, mục đích sử dụng của chúng và cách để bạn quản lý cài đặt cookies của mình trong Chính sách Quyền riêng tư và Chính sách Cookies