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Experts assess that the rate of online applications has not yet met requirements, and the quality of services on the online public service portal is still limited.

• The seminar "Evaluation of 63 Public Service Portals" took place in Hanoi with the participation of many experts.

• Mr. Nguyen Minh Hong stated that the online application rate is low due to complex procedures.

• Ms. Ramla Khalidi emphasized the need to improve online public services for disadvantaged groups.

On the morning of August 21, in Hanoi, the United Nations Development Programme (UNDP) in Vietnam, in collaboration with the Institute for Policy Research and Media Development (IPS), organized a thematic seminar titled "Evaluation of 63 Provincial Public Service Portals from the User's Perspective in 2024," aimed at sharing research results and discussing policy implications and practical insights from the evaluation of 63 provincial public service portals from the user's perspective in 2024.

• Public service portals in Vietnam face accessibility and complexity issues.

• A user-centric approach and improved official training are essential for enhancement.

The current draft of the Advertising Law (amendment) mainly focuses on content control and does not recognize advertising as a service industry with a complete supply chain. This results in regulations that are not suitable for each individual or organization involved in this service supply chain. Therefore, it is essential to shift the approach from viewing advertising as a cultural field to recognizing it as a commercial service in order to design legal regulations that align with the actual development of the industry.

• Online advertising involves advertisers, intermediaries, and consumers, with intermediaries enabling programmatic ads.

• They shouldn't be liable for user content but should assist authorities.

• Authorities must tackle false advertising and consider collective lawsuits for affected users.

• Benefits and Risks of Credit Scoring: Credit scoring algorithms help financial institutions reduce processing time and risks, but they can also infringe on customer privacy and equality.
• Legal Loopholes: Regulations in Vietnam regarding personal data protection and ensuring equal treatment in credit scoring are still incomplete, making implementation difficult.
• Proposed Solutions: It is necessary to improve legislation, establish ethical guidelines for the use of AI, and ensure transparency and fairness in the scoring process to protect customer rights.

According to policy expert Nguyễn Quang Đồng, journalists reporting on court proceedings using recorded audio and video data will ensure accurate information delivery to readers and contribute to educating the public about the law.

• Proposed limits on recording trials only during key moments.

• Journalists face growing restrictions on recording devices.

• Experts argue recording trials promotes transparency and public awareness.

To ensure the sustainable economic operation of Vietnamese journalism, in addition to support through mechanisms and policies, each press agency also needs to strive to diversify its revenue sources and methods of engaging with readers.